Last Updated: 03/02/2026
This Privacy Policy explains how ("CrossLetter", "we", "us", "our") collects, uses, shares, and protects personal information when you use our website, platform, and related services (collectively, the "Service").
If you disagree with this Privacy Policy, please do not use the Service.
Controller. For purposes of applicable data protection laws, CrossLetter is the "data controller" (or equivalent term) for personal information processed through the Service.
Contact details
We collect information in three main ways. Information you provide, information we collect automatically, and information from third parties.
Depending on how you use the Service, this may include:
When you use the Service, we may collect:
We may receive limited information from:
We do not intentionally collect sensitive personal information (like government IDs, health data, or precise location). Please do not submit it.
We use personal information to operate and improve CrossLetter, including to:
Where required (for example, under GDPR, POPIA and UK GDPR), we rely on the following lawful bases:
You can withdraw consent at any time. Withdrawing consent does not affect processing that already occurred.
CrossLetter is designed to help people discover newsletters and sponsors.
If you create a public profile or submit a listing, some information may be visible to others, such as:
Please avoid publishing personal contact details you do not want made public.
We do not sell your personal information in the traditional sense. We may share information in the following situations:
If you opt into cross-promotion, sponsorship, or direct connections, we may share relevant profile details (and in some cases contact details you provide) with the other party, so collaboration can happen.
We use third-party vendors to run the Service. They may process personal information on our behalf, subject to contractual safeguards.
Examples include:
We may disclose information if we believe it is necessary to:
If we are involved in a merger, acquisition, financing, reorganisation, or sale of assets, information may be transferred as part of that transaction.
We use cookies and similar technologies to:
Where required by law, we will request your consent before using non-essential cookies. For details on how we ask for consent and what we use cookies for, see our Consent policy and Cookie policy.
You can control cookies through your browser settings. Some features may not work properly if you disable cookies.
We may process and store information in countries other than where you live, including countries that may have different data protection laws.
Where required (for example, for users in the EEA or UK), we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses or equivalent mechanisms.
We keep personal information only as long as needed for the purposes described in this policy, including:
You may request the deletion of your account. Some information may be retained where required by law or for legitimate business purposes (for example, security logs, audit trails, and abuse prevention).
Your rights depend on where you live. Depending on your jurisdiction, you may have the right to:
To exercise your rights, contact us at des@emailexpertafrica.com. We may need to verify your identity before responding.
If you are a resident of certain US states (including California), you may have additional rights regarding your personal information, including the right to know, delete, correct, and opt out of certain "sharing" or "selling" definitions under state law. Notices are expected to describe categories collected and purposes.
Categories of personal information we may collect (examples):
Purposes: operating the Service, communications, security, analytics, and improvements (as described above).
Sale or sharing: We do not sell personal information for money. We also do not share personal information for cross-context behavioural advertising in a way intended to be a "sale" or "share" under California law. If that changes, we will update this policy and provide required opt-out mechanisms.
To submit a request, contact des@emailexpertafrica.com.
The Service is not intended for children. We do not knowingly collect personal information from children under 16 (or the age required in your jurisdiction). If you believe a child has provided personal information, contact us so we can delete it.
We use reasonable technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will update the "Last Updated" date and, if changes are material, we will provide a prominent notice or contact you where required.
Questions or requests. Email us at: des@emailexpertafrica.com